Medical Gaurdian Overview
Medical Guardian has been an industry leader among medical alert systems for a long time. In order to instantly connect with emergency responders, Medical Guardian utilizes cellular networks, GPS, and Wi-Fi. Along with instant response, precise location can be determined if needed.
Other features offered include temperature monitoring, fall detection, and superb mobile GPS. These features make it a strong option for seniors who desire to live alone. Seniors can grant Medical Guardian access to their medical information and emergency contacts making it a good option for a senior
whose medical challenges can present without warning. Other members of the same household can be included without extra cost.
Medical Guardian Standouts
- Lifetime Warranty
- No long-term contracts, price lock guarantee
- Risk Assessment is free
- Monitoring center has fastest response time in the industry
- Large offering of both in-home and mobile options
Pros
- Landline-free service
- 36 hour battery life for mobile
- Fastest response times from monitoring center
- Extra monitoring features(fall detection, temperature monitoring)
- No charge for equipment
- Protection plan offered to cover equipment that gets damaged
Cons
- Prices are on the high end
- Do not offer Smoke/Fire/Carbon Monoxide detection
- Damaged equipment incurs a fee unless protection plan is purchased
Customer Support
- 24/7 emergency support from monitoring service agents
- Non-emergency customer service support available 9:00am-9:00pm EST
- Live online chat customer service
- Email customer support
- Video tutorials available on YouTube
- Blog on company website with in-depth FAQ
Features and Functions
24/7 U.S. Based Monitoring
Medical Guardian’s monitoring centers are all based in the U.S. All monitoring service agents are highly trained and available 24/7 for emergencies
Power Outage Protection
All Medical Guardian devices have a significant amount of battery back up power. This allows for continued function if power is lost due to an outage.
Activity Monitoring
Packages can include activity sensors allowing users, authorized loved ones, and caregivers the ability to monitor activity levels.
GPS Location Tracking
Mobile devices utilize GPS to determine precise location and direct help wherever a user may be.
Landline-Free Service
Medical Guardian utilizes AT&T’s cellular network to offer wireless service if user’s do not have a landline.
Clear 2-Way Communication
All devices utilize a built-in speaker to allow for very clear 2-way communication between users and monitoring service agents. Volume is adjustable to user’s preference.
Pricing, Plans, & Hidden Fees
Medical Guardian offers landline based options starting at $29.95 per month for the lowest cost option. Their most popular medical alert system is the Home Guardian priced at $34.95 per month. It utilizes AT&T cellular service and does not require a landline. Medical Guardian’s highest priced offering is the Premium Guardian priced at $49.95 per month, but it includes Fall Detection, GPS capability, and no limits on range. All equipment is free for all systems except for the Freedom Guardian. Fees will be incurred for uncovered lost or damaged equipment.
Takeaway
Medical Guardian is a reputable medical alert system provider that has been an industry leader for a long time. They do not offer certain extra features in some of their devices that their competitors might. However, they provide both landline and non landline based solutions. They are on the high end of pricing, but that cost is for the fastest response time across the medical alert system industry. Medical Guardian’s monitoring centers are all based in the U.S. and are certified by many different departments. The primary function of a medical alert system is reliable instant response. Medical Guardian offers this with the most reliable speed and efficiency among today’s medical alert system providers. Seniors and their loved ones will feel confident with any of the systems available which are undoubtedly among the best available.