Life Station Review

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Life Fone Overview

LifeFone has been offering medical alert system solutions since 1976. They offer both in-home and on-the-go systems. They offer extra optional features such as fall and smoke/fire/carbon monoxide detection. LifeFone allows for compatibility with smart phones so they can be used as a medical alert button. Also available are caregiver tools such as medical reminders and daily check-ins. It is a great solution with a long track record that seniors and their loved ones should feel confident in purchasing to obtain the peace of mind from fast access to emergency medical, police, and fire services.

LifeFone Standouts

  • 30 day money back guarantee
  • Smoke/Fire/CO detection available
  • Lifetime price guarantee
  • Compatibility with smartphones

Pros

  • 40 years in operation with A+ BBB rating
  • Fall detection from home and on-the-go solutions
  • Smoke/Fire/Carbon Monoxide detection
  • Daily check-ins/medical reminders offered
  • Simple Install/Setup
  • Lifetime equipment guarantee

Cons

  • Outdoor range of pendant device somewhat limited
  • Daily check-ins and medical reminders are an extra cost
  • Live chat support is not offered on company website

Customer Support

  • 24/7/365 Emergency phone support
  • 24/7 non emergency phone support
  • Non emergency support via email
  • Video tutorials offered on company YouTube channel
  • Company website includes detailed FAQ section
  • Company maintains a blog on their website with pertinent information

Features & Functionality

Pendant Device or Wristband/Bracelet

The help pendant is waterproof and therefore can be worn at all times including while in the shower, bathtub, or pool. It is also lightweight and comes with a lifetime guarantee.

No limit on emergency notifications

While other companies apply limits on emergency notifications to authorized contacts, LifeFone allows seniors to add as many emergency contacts as they like with no limits.

Temperature, Fall, Smoke/Fire/CO detection

While some features are an added cost, LifeFone’s devices can detect a decrease or rise in a user’s body temperature, an unexpected fall, and the presence of smoke/fire/CO.

Smartfone Compatibility

Lifefone offers a function in which a senior’s smartphone can itself be utilized as the emergency help button.

Pricing, Plans, & Hidden Fees

The LifeFone home landline system starts at $24.95 per month and is billed on an annual basis. Fall detection is and added $5 per month. Mobile on-the-go systems start at $36.95 per month. LifeFone offers a voice-in-pendant solution which works anywhere via GPS for $42.95 per month. Plans are offered with a 30 day free trial, anytime cancellation, and lifetime price guarantee.

Takeaway

LifeFone has been in the medical alert system business for more than 40 years. In that time their monitoring centers have maintained a reputation for reliability and their devices have continued to evolve through innovation. LifeFone offers a range of options for home and on-the-go medical alert solutions at competitive prices. Plans and features can be simple or very multi-functional. The reputation, reliability, and versatility of offerings make LifeFone one of the best offering on the market and will assuredly provide a medical alert system that senior’s and their loved ones will be satisfied with.

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