Medical Alert Overview
Medical Alert is offered by Connect America which is backed by a stellar rating from the Better Business Bureau. Medical alert’s systems for both home and on the go mobile are very comprehensive. Connect America’s products and services are trusted by consumers, hospitals, and various healthcare professionals across the U.S. Similar to other medical alert system companies, Medical Alert offers equipment free of charge, no activation fees, and no long-term contracts. Overall it is a great option for seniors and their loved ones in the market for a medical alert system.
Medical Alert Standouts
- Free activation and free second button
- Largest independent medical alert company in North America
- A+ rating with BBB
- Regular promotional offers
- 30-day money back guarantee
- Recommended by top hospitals and home healthcare agencies
Pros
- Service available in all 50 U.S. states as well as Canada, Puerto Rico, and the Virgin Islands
- 72 hour backup battery for home systems
- Operators are mutilingual
- Monitoring centers are UL-certified 5 diamond monitoring
- Fall detection available on every system
- Smoke detection available
Cons
- GPS device may feel awkward for some
- Activity monitoring is not offered
Customer Support
- 24/7/365 emergency response support
- Non-emergency customer support via phone
- Non-emergency customer support via email
- Video tutorials on company website
Features and Functions
GPS Location Services
Location tracking services utilize GPS to provide precise location to caregivers.
Fall Detection
Available on every system, fall detection will determine when an unsuspected fall has occurred.
Caregiver App
An application can be accessed by authorized caregivers in order to monitor device user.
Landline and Landline Free Options
Home system options are offered that work both with or without a landline.
Devices
Solutions include a lifetime warranty and are completely waterproof.
Pricing, Plans, & Hidden Fees
Medical Alert provides systems at competitive rates. There are no hidden fees, no long-term contracts, and cancellation is possible at any time. Landline services are available $19.95 per month. Paying annually gets customers free shipping and a free month of service. Landline free home options start at $32.07 per month with an annual plan and $34.99 per month if paid on a monthly basis. Mobile on the go services start at $36.66 per month with an annual plan and $39.99 per month if paid on a monthly basis.
Takeaway
Medical Alert by Connect America offers fairly simple and straightforward medical alert system devices and service. They don’t offer some of the extra features that other medical alert system companies do. However, they offer simple solutions that are priced quite competitively. The fact that monitoring services are offered outside of the 50 states is a huge draw for many. Medical Alert’s reputation reflected by their stellar rating with the BBB and recommendations from top hospitals and homecare agencies speaks for itself.
For seniors and their loved ones looking for reliable medical alert systems without the bells and whistles at competitive prices, Medical Alert offers some of the best options in the market.